• Thank You and No Thank You

    image

    The afternoon was packed with things to do.  Errands, a meeting, the post office, and the inevitable unplanned interrupting diversion. 

    Feb 26

    Posted by Andrew Corbus in Repeatability Blog at 09:03 PM

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  • A System of Service

    There’s a chain of specialty restaurants in America that specializes in chicken wings and good-looking servers in short shorts.  When I think about that restaurant, great customer service is NOT generally the first thing that comes to mind.

    Jan 31

    Posted by Bill Guertin in Repeatability Blog at 11:12 PM

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  • Trust Me by Andrew Corbus

    I’m smiling today, and my toes are tapping a bit.  I’m not being smug, but I am having a little personal celebration with some new statistics.

    Dec 04

    Posted by Andrew Corbus in Repeatability Blog at 04:22 PM

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  • Good Customer Service Does Not Involve Tazing by Bill Guertin

    I went in for office supplies.  What I got was a surprise at the cash register. --------------

    Dec 04

    Posted by Bill Guertin in Repeatability Blog at 03:49 AM

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Older Posts

Four laws of Authenticity

  • freedom

    use your right to differentiate through inherent uniqueness

    read the blog
  • originality

    realize competitive advantage by exposing your exclusive niche

    read the blog
  • transpanency

    become a beacon to your market by being open about your business

    read the blog
  • repeatability

    employ a training system to sustain authenticity throughout your organization

    read the blog

Reality Sells Authors

Bill Guertin & Andy Corbus

Andrew Corbus is a successful small businessman, and worked with Bill Guertin for many years as an advertiser on the radio stations where Bill presided as Sales Manager. Their conversations and research have resulted in a book that is changing the way many business owners are looking at themselves.

Read more about the authors

Discover 15 simple ways to be more authentic in your work life. Based on the principles of Reality Sells, these great ideas get your thinking about your business today!

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Authlenticity in Marketing

We believe the more genuine you can be with today's consumers, the more successful you can be in business.

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  • For a Press Kit contact: WBusiness Books (626) 448-3448 info@wbusinessbooks.net
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    FAX: (815) 939-4890
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