Dec
04
Posted by Andrew Corbus in Repeatability Blog at 04:22 PM
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Trust Me by Andrew Corbus
I’m smiling today, and my toes are tapping a bit. I’m not being smug, but I am having a little personal celebration with some new statistics.
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Good Customer Service Does Not Involve Tazing by Bill Guertin
I went in for office supplies. What I got was a surprise at the cash register. --------------
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Who’s to blame for bad service?
We all hear people squawking about the lack of reasonable service they receive from the places they frequent. Customer service sucks. This is true. No statistics are required for a unanimous consensus that in all the great strides and inventions man has created, and in all the advancement of society, customer service has actually devolved.
Four laws of Authenticity
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use your right to differentiate through inherent uniqueness
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realize competitive advantage by exposing your exclusive niche
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become a beacon to your market by being open about your business
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employ a training system to sustain authenticity throughout your organization
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Reality Sells Authors
Bill Guertin & Andy Corbus
Andrew Corbus is a successful small businessman, and worked with Bill Guertin for many years as an advertiser on the radio stations where Bill presided as Sales Manager. Their conversations and research have resulted in a book that is changing the way many business owners are looking at themselves.
Read more about the authorsDiscover 15 simple ways to be more authentic in your work life. Based on the principles of Reality Sells, these great ideas get your thinking about your business today!
Register today and get your Free copy
Authlenticity in Marketing
We believe the more genuine you can be with today's consumers, the more successful you can be in business.
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Receive tips on how to bring Authenticity to your business. The journey is just beginning, won’t you us?
Benefits
- Relevant Tips and Techniques
- Authenticity Success Stories
- Announcements Invitations To Seminars
- Featured Products
- Cool Links
- Random Thoughts
- For a Press Kit contact: WBusiness Books (626) 448-3448 info@wbusinessbooks.net
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To request an interview with the authors contact The 800-Pound Gorilla Business Office:
(815) 932-5878
FAX: (815) 939-4890 -
Speaking Inquiries, Book Signings, and Promotional Opportunities:
(815) 932-5878
FAX:(815) 939-4890 -
Email Andrew
Email Bill -
To order the book:
Amazon.com
Barnesandnoble.com
